JUNE 2008

Dear Valued Customer:

THANK YOU for your continued patronage and for recommending HART ALARM SYSTEMS whenever the subject of security is brought up in conversation.  We all know there are just two sources of new customers, people who know us and people who don’t know us. A referral from a satisfied customer is a big first step.

For the past several months I have commented on the efforts of wireless phone companies to have subscribers do away with their “hard wired” traditional phone service.  There are two (2) alternatives to the traditional residential plain old telephone service (POTS).

1)  Use the Internet for phone service (VOIP), the    

      most popular are Time Warner, Vonage 

      or Verizon’s DSL service.  If you choose one  

      of these services, your alarm will not transmit 

      it’s signals if there is a power outage.  The 

      alarm will function and sound but will not be  

      able to connect to the central station because 

      the telephone network will be down.  The  

      alarm may also require filters or  

      reprogramming to function on these digital 

      networks.  All alarm digital dialers 

      were designed to work on the old Analog 

      Network.

2)  Use cell phones only.  No hardwired 

      telephone line in the home.  The alarm will not 

      be able to transmit information to the central 

      station.

If you choose either option or stay with your existing POTS line we have solutions and additional benefits for you.  The most popular solution is called ALARM.COM.  This unit uses radio to transmit signals to the central station.  So even if there is no power or no phone line, the alarm signals are transmitted.  This system is also linked to the Web so you can get detailed history of alarm activity, change codes, arm or disarm and control lights.  The system can email or page you on normal or emergency events.  For a demonstration log on to www.hartalarm.com and click on Learn More About Alarm.Com. 

So please, if you are thinking of making a change, give the office a call and talk to either Steve or Ken to determine what your system will require.